YOUR FLEXIBLE SUBSCRIPTION
By ordering from le banQ, you agree you are purchasing a continuous subscription and will receive weekly deliveries billed to your designated payment method until you pause or cancel. You may pause or cancel your subscription at any time by contacting your private banQer, or calling 617-860-8817. All orders are processed at midnight on the day of order. Any orders that have been processed cannot be cancelled.
LE BANQ TERMS AND CONDITIONS
Terms and Conditions of Dog Day Consulting, LLC (d/b/a le banQ)
(Last Updated: June 7, 2017)
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING ANY ASPECT OF LE BANQ OFFERINGS.
1. User’s Acknowledgment and Acceptance of Terms
You agree to be bound by the following Terms and Conditions of Dog Day Consulting, LLC (d/b/a le banQ) (“Terms and Conditions”), in their entirety, when you: (a) access or use the lebanQ.com website or any other online le banQ platform (collectively, the “Site”); (b) access and/or view any of the video, audio, stories, text, photographs, graphics, artwork and/or other content featured on the Site and/or in the App (collectively, “Content”); (c) sign up to receive the le banQ subscription food-delivery service (the “le banQ Subscription Service”), and/or any other products or services offered by le banQ (collectively, with the le banQ Subscription Service, the "le banQ Service"); (d) purchase or otherwise redeem or sign up to receive or send le banQ gift cards or gift certificates (including for all purposes of the Agreement electronic gift cards or certificates) (collectively, “Gift Cards”) or Trial Offers (as defined in Section 3(g)) ; (e) access links to le banQ’s social media pages/accounts on third-party social media websites or mobile or other platforms, such as Facebook®, Instagram®, Pinterest®, LinkedIn®, Twitter®, Snapchat®, and YouTube® (collectively, “Social Media Pages”); (f) enter one of the sweepstakes, contests and/or other promotions offered or conducted by le banQ from time-to-time (collectively, “Promotions”); and/or (g) utilize the many interactive features of the Sitedesigned to facilitate interaction between you, le banQ and other users of the Site, respectively, including, but not limited to, blogs and associated comment sections located in designated areas of the Site, as applicable (collectively, the “Interactive Services” and together with the Site, Content, le banQ Service, Gift Cards, Trial Offers, Social Media Pages and Promotions, the “le banQ Offerings”). The le banQ Offerings are owned and operated by Dog Day Consulting, LLC d/b/a le banQ (“le banQ,” “we,” “our” or “us”).
IMPORTANT: BY USING THE LE BANQ OFFERINGS, YOU AGREE TO RESOLVE ALL DISPUTES WITH LE BANQ THROUGH BINDING ARBITRATION, NOT IN COURT, AND YOU WAIVE CERTAIN RIGHTS TO PARTICIPATE IN CLASS ACTIONS. THE EXCEPTIONS AND WAIVERS ARE DETAILED IN SECTION 14.
Blog posts and other Content on the Site may contain recipes, meal recommendations, dietary advice (collectively, the “Dietary Advice”) and the food products delivered in connection with the le banQ Service (collectively, the “Dietary Options”) will contain various ingredients. You should always consult with your physician or other healthcare professional before adopting any Dietary Advice or partaking in any Dietary Options, whether offered by and through the le banQ Offerings or otherwise. The Dietary Advice and/or Dietary Options may include ingredients that you are allergic to. You should always check the ingredients associated with any Dietary Advice and Dietary Options to avoid potential allergic reactions. If you have or suspect that you have an allergic reaction or other adverse health event, promptly contact your health care provider.
All eight (8) major U.S. allergens as determined by the U.S. Food and Drug Administration (“FDA”) (milk, wheat, egg, soy, fish, shellfish, peanuts and treenuts) are stored, portioned and packed in each of le banQ’s facilities. Although le banQ takes precautions to limit the potential for cross-contamination, cross-contamination may occur between food products, allowing meals or other products offered in connection with the le banQ Service to contain some or all of those allergens.
Facebook® and Instagram® are registered trademarks of Facebook, Inc. (“Facebook”). LinkedIn® is a registered trademark of LinkedIn Corporation (“LinkedIn”). Pinterest® is a registered trademark of Pinterest, Inc. (“Pinterest”). Twitter® is a registered trademark of Twitter, Inc. (“Twitter”). Snapchat® is a registered trademark of Snapchat, Inc. YouTube® is a registered trademark of Google, Inc. (“Google”). Please be advised that le banQ is not in any way affiliated with Facebook, Google, LinkedIn, Pinterest or Twitter, and the le banQ Offerings are not endorsed, administered or sponsored by any of those parties.
If you have any questions about the Agreement or the le banQ Offerings, please access our Frequently Asked Questions or call our Customer Service team at 617-860-8817.
We may amend the Agreement from time to time in our sole discretion, without specific notice to you; provided, however, that: (a) any amendment or modification to the provisions applicable to dispute resolution (collectively, “Dispute Resolution Provisions”) shall not apply to any disputes incurred prior to the applicable amendment or modification; and (b) any amendment or modification to pricing and/or billing provisions (“Billing Provisions”) shall not apply to any charges incurred prior to the applicable amendment or modification. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the le banQ Offerings and from time to time thereafter. By your continued use of any of the le banQ Offerings, you hereby agree to comply with, and be bound by, all of the terms and conditions contained within the Agreement, as in effect at that time (other than with respect to disputes arising prior to the amendment or modification of the Dispute Resolution Provisions, or charges incurred prior to the amendment or modification of the Billing Provisions, which shall be governed by the Dispute Resolution Provisions and/or Billing Provisions in effect at the time of the subject dispute or incurred charges, as applicable). All amendments or modifications to the Agreement shall be effective immediately upon publication on the Site .
3. le banQ Service
(a) le banQ Subscription Service. The le banQ Subscription Service is an automatic recurring weekly subscription service. As part of the le banQ Subscription Service, we offer a number of subscription options that you choose from (each, a “Plan”). Each week (excluding those you choose to skip in accordance with the Agreement) you will receive a package from le banQ including the contents of your chosen Plan (each a “Delivery”). You can find specific details regarding your Plan and the le banQ Service (“Account”) by accessing the Site and accessing your Account details.
For information on how to change, modify or cancel your Plan or to skip a week, please see Section 3(d). Some promotions for the le banQ Service or other le banQ Offerings may be offered by third parties in conjunction with the provision of such third parties’ own products and services. We are not responsible for any other products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend, in our sole discretion, our offered Plans; provided, however, that any amendment or modification to the Billing Provisions associated with those Plans shall not apply to any charges incurred prior to the applicable amendment or modification.
WHEN YOU REGISTER FOR THE LE BANQ SUBSCRIPTION SERVICE (AND EACH TIME YOU CHANGE YOUR PLAN) YOU EXPRESSLY AUTHORIZE AND AGREE THAT LE BANQ AND/OR OUR THIRD PARTY PAYMENT PROCESSOR IS AUTHORIZED TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD (AS DEFINED BELOW) ON A WEEKLY, RECURRING BASIS IN AN AMOUNT EQUAL TO THE THEN-EFFECTIVE RATE FOR YOUR PLAN, TOGETHER WITH ANY APPLICABLE TAXES AND SHIPPING (the “PLAN RATE”), FOR AS LONG AS YOU CONTINUE TO USE THE LE BANQ SUBSCRIPTION SERVICE, EXCEPT ON WEEKS YOU CHOOSE TO SKIP PRIOR TO THE CUTOFF TIME (AS DEFINED BELOW) OR UNLESS YOU CANCEL YOUR LE BANQ SUBSCRIPTION SERVICE IN ACCORDANCE WITH THE AGREEMENT. YOU ACKNOWLEDGE AND AGREE THAT LE BANQ WILL NOT OBTAIN ANY ADDITIONAL AUTHORIZATION FROM YOU FOR SUCH AUTOMATIC, RECURRING PAYMENTS. IN ADDITION, YOU AUTHORIZE US (AND/OR OUR THIRD PARTY PAYMENT PROCESSOR) TO CHARGE YOUR PAYMENT METHOD FOR ANY ADDITIONAL LE BANQ OFFERINGS PURCHASED BY YOU FROM TIME TO TIME OUTSIDE OF OR IN EXCESS OF YOUR PLAN, PLUS ANY APPLICABLE TAXES AND SHIPPING. EVERY TIME THAT YOU USE THE LE BANQ SUBSCRIPTION SERVICE, YOU RE-AFFIRM THAT LE BANQ IS AUTHORIZED TO CHARGE YOUR PAYMENT METHOD AS PROVIDED IN THE AGREEMENT, AND TO HAVE ALL APPLICABLE FEES AND CHARGES APPLIED TO SAME.
(b) Payment and Billing Information. By providing your credit or debit card information (or other payment method accepted by le banQ from time to time) when you sign up, and as updated from time to time on your Account page (your “Payment Method”), you authorize le banQ and/or our third-party payment processor to charge your Payment Method as provided in the Agreement. le banQ is unable to accept checking account transactions, paper checks, food stamps or third-party coupons at this time. If your Payment Method cannot be authorized or is otherwise in error, we may suspend or cancel your Delivery for the affected weeks. In the event of such failure of your Payment Method, we may take reasonable steps to retry your Payment Method. We may contact you to reconfirm or update your Payment Method. We are not responsible for any fees incurred by you when charging or retrying your Payment Method, including but not limited to, overdraft fees. You can update or change your Payment Method and other billing and payment account information by visiting your Account page on the Site , as applicable. In the event any such update or change is made after the Cut Off Time (as defined below) for your next scheduled Delivery, such update or change may not take effect immediately. Your right to use the le banQ Service is subject to limits established by le banQ and/or by the issuer of your Payment Method.
(c) Credit or Debit Card Temporary Authorizations. le banQ reserves the right to execute an authorization or temporary charge on your Payment Method to up to One Dollar ($1.00) to verify that your Payment Method is valid and that the information you provide to le banQ is correct (the “Temporary Authorization”). The Temporary Authorization will expire in a few days (debit card authorizations typically expire in 24-48 hours depending on your Payment Method provider’s rules). If you experienced trouble enrolling with le banQ, you may see multiple Temporary Authorizations. These Temporary Authorizations will expire in accordance with your Payment Method provider’s rules.
(d) Changes, Cancellations & Other Modifications to the Plan. You may skip a week (or multiple weeks to the extent allowed) at anytime in accordance with the Agreement by visiting your Account page and following the instructions located therein, or by contacting us at info@lebanQ.com or 617-860-8817. You may cancel your Plan at anytime by visiting your Account page and following the instructions located therein, or by contacting us at info@lebanQ.com or 617-860-8817. Changes to, or cancellations of, your Plan, or requests to skip any weekly Delivery of your le banQ Subscription Service, must be received by le banQ by 12:00 p.m. in your applicable time zone, as determined by your delivery zip code, in each case at least six (6) days before your next scheduled delivery date, in order to take effect prior to the next scheduled Delivery (the “Cut Off Time”).If you do not submit such cancellation, skip or change request before the Cut Off Time, your weekly Delivery will be shipped and you will be charged your Plan Rate as provided in the Agreement, and if you requested to change or cancel your Plan, such change will not take effect until the week following your next weekly Delivery.
(e) Gift Cards. You may purchase and/or otherwise receive Gift Cards through the Site . You must create or have an existing and valid Account with le banQ in order to redeem a Gift Card. All Accounts are subject to the Agreement in all respects. Gift Cards (which include, for purposes of the Agreement, e-gift cards and gift certificates) purchased from le banQ expire on the later of: (a) the fifth (5th) anniversary of the date of purchase or (b) any longer expiration period required by applicable law. Gift Cards may not be redeemed for cash (except in those jurisdictions that require redemptions for cash). le banQ Gift Cards may be redeemed on the Site or on the App. Redemptions of Gift Cards will result in the application of a credit to your Account in the amount of the Gift Card balance. Any Gift Card balances will be applied toward your le banQ Subscription Service or any other product purchased by you from le banQ from time to time until the Gift Card is depleted. Gift Cards are not redeemable for cash or credit, except to the extent required by applicable law. le banQ is not responsible for lost or stolen Gift Cards. Lost or stolen Gift Cards cannot be replaced (except as required by law). All sales of le banQ Gift Cards are final and non-refundable.
(f) Refunds and Credits. If you are dissatisfied with a Delivery and/or something is missing from your package, please contact us at info@lebanQ.com or 617-860-8817 and we may, in our sole discretion, issue a credit to your Account. All requests for a refund must be made within ninety (90) days from the date that your Account was charged for the underlying Delivery. If you request a refund after the ninety (90) day period, we may, in our sole discretion, issue a Gift Card in lieu of a refund to your Account. Gift Cards are subject to additional terms and conditions. Please visit Section 3(e) of the Agreement for our Gift Card terms, conditions and policies (collectively, “Gift Card Policies”).
If you participate in any referral program or other referral offer that we offer from time to time, any referral credits earned by you or sent to you must be used within 14 days from the date of issuance, unless otherwise expressly specified in the terms of such referral program or offer. le banQ reserves the right, in its absolute discretion, to determine your eligibility to participate in any referral program or other referral offer and will notify offenders of any perceived fraudulent activity which may result in, but is not limited to, Delivery and/or Account cancellation and/or cancellation of any outstanding referral or other unpaid credits.
(g) Trials. We may offer, from time to time, free or discounted trials for the le banQ Subscription Service (“Trial Offers”). Any such Trial Offer lasts for the first week of your Plan only, unless expressly otherwise specified during sign-up and/or in the terms applicable to such Trial Offer. Trial Offers may not be combined with any other offers or promotions. Trial Offers are for first-time users of the le banQ Subscription Service only, unless expressly provided otherwise in the terms applicable to such Trial Offers. le banQ reserves the right, in its absolute discretion, to determine your eligibility for any Trial Offer and will notify offenders of any perceived fraudulent activity which may result in, but is not limited to, Delivery and/or Account cancellation and cancellation of any outstanding referral or other unpaid credits.
We will begin automatically billing your Payment Method the Plan Rate for your Plan on a recurring, weekly basis as provided in the Agreement at the end of the Trial Offer, or as otherwise specified at the beginning of your enrollment in the Trial Offer, unless you cancel your Plan prior to the end of the Trial Offer period with proper advance notice to le banQ in accordance with this Agreement. le banQ will send an email communication after you initially enroll in the le banQ Subscription Service providing information on how to cancel your le banQ Subscription Service. You may cancel your le banQ Subscription Service prior to the start of automatic, recurring weekly charges to your Payment Method only by following the instructions contained in the email or the Agreement. Such confirmation email will be sent in a timely manner so as to afford you sufficient time to cancel your le banQ Subscription Service prior to the start of automatic, recurring weekly charges to the Payment Method provided by you at the time of sign-up. We reserve the right to authorize your Payment Method through various commercially reasonable methods.
(h) Promotions. From time to time, le banQ offers Promotions by and through the Site, le banQ food truck(s) or other facilities or other means. By providing true and accurate information in connection with the applicable Promotion registration form(s) and agreeing to the Promotion Rules applicable to each Promotion, you can obtain, or attempt to obtain, a chance to win the prize(s) and other awards offered through each Promotion, if any. You understand and agree that le banQ shall not be liable to you or any third party for any claim in connection with your participation in any of the Promotions.
(i) Price and Availability. We reserve the right to adjust prices in our sole discretion, at any time and without notice to you; provided, however, that we will provide you with at least ten (10) days’ advance notice of any price changes associated with your Plan Rate. Your acceptance of Deliveries of the le banQ Service after such notice has been delivered to you will constitute your acceptance of such price changes, unless you cancel your le banQ Subscription Service in accordance with this Agreement. All prices shown on the Site and/or in the App are in U.S. dollars. Any applicable taxes and other fees or charges are not included and are additional to any prices shown on the Site and/or in the App. Prices, taxes or other fees may vary geographically.
We strive to provide you with high-quality products. Given the perishable nature of our products, from time-to-time certain products may be unavailable due to market conditions beyond our reasonable control or to quality that is below our standards. In the event that one of our ingredients or products is unavailable for any reason, and we have a replacement item that is comparable to such ingredient or product, we may make a substitution in our discretion. All of our products are subject to availability, and we reserve the right to limit the contents of your Delivery or the quantity of a particular product that you may order.
(j) Delivery of Products. le banQ uses appropriate refrigerated shipping solutions and may use third-party delivery companies to deliver the le banQ Service to its customers. Food products will remain fresh in your unopened package at room temperature (i.e., 78 degrees Fahrenheit) through midnight of the delivery date. You are responsible for inspecting your Delivery for any damage and to confirm the contents arrive in a cool, refrigerated condition. It is recommended that you use a thermometer to ensure that the internal temperature of any meat, poultry or fish products is and remains at or below 41 degrees Fahrenheit, pursuant to the guidelines of the U.S. Department of Agriculture ("USDA"). To maintain the integrity and quality of food products, we strongly recommend that you immediately refrigerate all perishable items upon receipt of delivery. le banQ also recommends that all fresh produce be washed prior to using. In the unlikely event a meat, poultry or fish product arrives at a temperature above 41 degrees Fahrenheit, you should contact us at info@lebanQ.com or 617-860-8817 and discard the item.
The risk of loss and/or damage to the Delivery is passed entirely to you at the time of delivery. You are solely responsible for the proper and safe washing, preparation, storage and cooking of the Delivery contents following delivery. le banQ recommends that all cooking instructions specified be followed, and that all meats, poultry, and seafood are cooked to the USDA’s recommended internal temperatures (165 degrees Fahrenheit for poultry; 160 degrees Fahrenheit for ground meats; 145 degrees Fahrenheit for whole meats; 145 degrees Fahrenheit for seafood).
The le banQ Offerings may not be available in all geographical areas. To receive a Delivery, you must live in a residential apartment or home, or receive permission from your employer or business owner to receive shipments to a business address. Shipments may not be scheduled to business addresses for Saturday deliveries. Additionally, after your second Delivery with le banQ, you may designate an alternate receiver located within or near your building or home to accept your Delivery. This alternate receiver may accept your Delivery when you are not present at the time of delivery and shall accept the Delivery under all of the same terms and conditions that would apply had you accepted the Delivery yourself. Anyone at the delivery address who receives the Delivery is conclusively presumed to be authorized to receive the Delivery. If you, your doorman or your alternate receiver are not present at the delivery, we will use commercially reasonable efforts to contact you using the contact information in your Account. In certain geographical areas, and in le banQ’s sole discretion, le banQ may offer unattended delivery.
If something is missing from your Delivery, please contact us at info@lebanQ.com or 617-860-8817.
In the case of inclement weather or unforeseen delivery complications beyond our reasonable control, it may be necessary to make adjustments to our delivery schedule, which may require us to suspend, reschedule or cancel chosen delivery dates and times in our discretion. We will use commercially reasonable efforts to communicate any such delivery complications or adjustments. In the event that we are unable to make a scheduled delivery for any reason, we may, in our sole discretion, issue you a credit or refund of the purchase price for that Delivery.
(k) Dietary Preferences and Restrictions. le banQ does not guarantee the accuracy of any nutritional information provided by le banQ. le banQ will not be responsible for any loss or damage resulting from your reliance on nutritional information, nor for ensuring that whatever foods you purchase, prepare or consume are in accordance with your respective dietary needs, restrictions or preferences. Please note that excluding categories from your taste profile does not guarantee that your meals will exclude certain food product ingredients which may contain those products. For those with fish and shellfish allergies, certain ingredients may be included in your meals including, but not limited to, fish sauce, Worcestershire sauce, curry paste or dashi powder. As such, you should always check the ingredients associated with any products that you receive from le banQ to avoid potential allergic reactions. If you have or suspect that you have an allergic reaction or other adverse health event, promptly contact your health care provider.
(l) Third-Party Information Providers and Merchants. In certain cases, the le banQ Service may permit you to order and receive products, information and services from third parties that are not owned or operated by le banQ. In such instances, le banQ acts only as the link between you and such third parties. The purchase, payment, warranty, guarantee, delivery, maintenance and all other matters concerning the merchandise, services and/or information ordered or received from such third parties are covered by their respective customer agreements and policies and are matters that should be addressed solely between you and such third parties. le banQ makes no representations or warranties of any kind, express or implied, regarding the merchandise, services and/or information received from such third parties and the fact that le banQ makes such products, information, and services available to you should not be construed as an endorsement of the third parties and/or the products, services, and information that they provide. You agree that le banQ shall have no obligation and incur no liability to you in connection with any products, information and/or services from third parties that are not owned or operated by le banQ.
The Sitecontain Content which includes, but is not limited to, information pertaining to the le banQ Offerings, as well as regularly updated blog posts and third party links. The Content is offered for informational purposes only and is at all times subject to the disclaimers contained herein, and on the Site .
5. Interactive Services
Subject to the restrictions set forth herein, the Interactive Services will allow end-users to participate in comment sections and other interactive areas of the Site . Each end-user agrees to use the Interactive Services in full compliance with all applicable laws and regulations. Each end-user shall be solely responsible for her/his comments, opinions, statements, feedback and other content (collectively, “Feedback”) posted by and through the Interactive Services. You understand and agree that le banQ shall not be liable to you, any other end-user or any third party for any claim in connection with your use of, or inability to use, the Interactive Services. le banQ does not monitor the Feedback submitted by end-users, and operates the comment sections of the Siteas a neutral host. The Interactive Services contain Feedback that is provided directly by end-users. You agree that le banQ shall have no obligation and incur no liability to you in connection with any Feedback appearing in or through the Interactive Services. le banQ does not represent or warrant that the Feedback posted through the Interactive Services is accurate, complete ropriate. le banQ reserves the right to remove any Feedback from the Siteat any time and for any reason, in le banQ’s sole discretion.
You agree to use the Interactive Services in a manner consistent with any and all applicable laws and regulations. In connection with your use of the Interactive Services and other of the le banQ Offerings, you agree not to: (a) display any telephone numbers, street addresses, last names, URLs, e-mail addresses or any confidential information of any third party; (b) display any audio files, text, photographs, videos or other images containing confidential information; (c) display any audio files, text, photographs, videos or other images that may be deemed indecent or obscene in your community, as defined under applicable law; (d) impersonate any person or entity; (e) “stalk” or otherwise harass any person; (f) engage in unauthorized advertising to, or commercial solicitation of, other end-users; (g) transmit any chain letters, spam or junk e-mail to other end-users; (h) express or imply that any statements that you make are endorsed by le banQ, without le banQ’s specific prior written consent; (i) harvest or collect personal information of other end-users whether or not for commercial purposes, without their express consent; (j) use any robot, spider, search/retrieval application or other manual or automatic device or process to retrieve, index, “data mine” or in any way reproduce or circumvent the navigational structure or presentation of the App, Site and/or their respective content; (k) post, distribute or reproduce in any way any copyrighted material, trademarks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; (l) remove any copyright, trademark or other proprietary rights notices contained in the App and/or Site; (m) interfere with or disrupt the App, Site and/or the servers or networks connected to same; (n) post, offer for download, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (o) post, offer for download, transmit, promote or otherwise make available any software, product or service that is illegal or that violates the rights of a third party including, but not limited to, spyware, adware, programs designed to send unsolicited advertisements (i.e. “spamware”), services that send unsolicited advertisements, programs designed to initiate “denial of service” attacks, mail bomb programs and programs designed to gain unauthorized access to mobile networks; (p) “frame” or “mirror” any part of the App and/or Site without le banQ’s prior written authorization; (q) use metatags or code or other devices containing any reference to any le banQ Offerings in order to direct any person to any other mobile application or website for any purpose; and/or (r) modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the le banQ Offerings or any software used in or in connection with le banQ Offerings. Engaging in any of the aforementioned prohibited practices shall be deemed a breach of the Agreement and may result in the immediate termination of your access to the App and/or Site without notice, in the sole discretion of le banQ. le banQ reserves the right to pursue any and all legal remedies against end users that engage in the aforementioned prohibited conduct.
6. License and Proprietary Rights
(a) Copyright and Ownership. The Site, and all associated Content, design, text, graphics, and interfaces; as well the collection, selection, and arrangement thereof; and all associated software (collectively, the “le banQ Materials”), are the sole and exclusive property of, or duly licensed to, le banQ. Consent is granted to view, electronically copy, and print in hard copy portions of the App and Site for the sole purpose of using the le banQ Service. Any other use of the le banQ Materials, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of le banQ is strictly prohibited. You acknowledge that le banQ and/or third-party content providers remain the owners of such le banQ Materials and that you do not acquire any of those ownership rights by downloading copyrighted material. le banQ reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from le banQ.
(b) Trademarks. "le banQ®," all other le banQ marks and logos, and all titles, characters, names, graphics, and button icons are service marks, trademarks, and/or trade dress of DineInFresh, Inc. or otherwise proprietary to DineInFresh, Inc., and may not be used by you for any reason other than as expressly permitted by the Agreement. All other trademarks, service marks, product names, and company names or logos appearing by and through the le banQ Offerings are the property of their respective owners and you do not acquire any ownership rights in or to such marks, logos, or names by using and/or accessing the le banQ Offerings.
7. Copyright Policy/DMCA Compliance
le banQ reserves the right to terminate any end-user’s access to the le banQ Offerings where that end-user infringes upon third-party copyrights. If any end-user or other third party believes that a copyrighted work has been copied and/or posted via the le banQ Offerings in a way that constitutes copyright infringement, that party should provide le banQ with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an identification and location of the copyrighted work that such party claims has been infringed upon; (c) a written statement by such party that it has a good faith belief that the disputed use is not authorized by the owner, its agent or the law; (d) such party’s name and contact information, such as telephone number or e-mail address; and (e) a statement by such party that the above information in such party’s notice is accurate and, under penalty of perjury, that such party is the copyright owner or authorized to act on the copyright owner’s behalf. Contact information for notice of claims of copyright infringement is as follows:
Attn: legal Department
Allston, MA 02134
8. Access to the le banQ Offerings
(a) Access. You will provide all equipment and services and be responsible for all data, telephone and other charges necessary to access the le banQ Offerings. You agree to comply with all applicable laws and the terms of the Agreement in connection with your use of or participation in any le banQ Offerings. You hereby represent that you are at least eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age in your jurisdiction), and have the requisite power and authority to enter into the Agreement and perform your obligations hereunder.
You acknowledge that from time to time the Site and/or other le banQ Offerings may be inaccessible or inoperable for any reason, including, without limitation: (a) equipment malfunctions; (b) periodic maintenance procedures or repairs which le banQ may undertake from time to time; or (c) causes beyond the reasonable control of le banQ or which are not reasonably foreseeable by le banQ. le banQ shall not be liable to you in any such event.
(b) ID Number and Passwords. Access to the le banQ Service is accomplished through the use of a registered email address and a password that you choose upon your registration for the le banQ Service, as updated from time to time. You are solely responsible for any authorized or unauthorized access to your Account by any person. You agree to bear all responsibility of the upkeep and maintenance of an accurate and active email address for access to the Site , or receipt of transactional, Account-related or marketing email communications or other communications relating to the le banQ Offerings. You agree to bear all responsibility for the confidentiality of your password. You agree to notify le banQ promptly of any unauthorized use of your password or Account and you will remain liable for any unauthorized use of the le banQ Service.
(c) Your Account/Registration. You are responsible for all charges (including applicable taxes) to your Account in connection with your use of the le banQ Service, including in connection with your Plan and/or any other add-on or other purchases that are selected for purchase from time to time, by you or anyone you allow to use your Account and password to access the le banQ Service.
In order to access the le banQ Offerings, you must provide some or all of the following information: (a) your full name; (b) your e-mail address; (c) your mailing and/or billing address; (d) your telephone number; (e) your Payment Method information; (f) information pertaining to your alternative receiver of product ; and (g) any other information requested by le banQ (collectively, “Account Information”). You agree and accept responsibility for keeping all your Account Information current, up to date and accurate in all respects. You can update your Account Information by visiting your Account page on the Site , as applicable, or by contacting us at info@lebanQ.com or 617-860-8817. Please do not send credit card or other payment information via email. You agree that you will not provide fraudulent Account Information and that you are solely responsible for any Account Information that you provide to le banQ, and accept responsibility for all activities that occur under your Account or password and for restricting access to your computer and mobile device(s), as applicable.
9. Representations and Warranties
Each end-user hereby represents and warrants to le banQ as follows: (a) the Agreement constitutes such end-user’s legal, valid and binding obligation which is fully enforceable against such end-user in accordance with its terms; (b) such end-user understands and agrees that such end-user has independently evaluated the desirability of utilizing the le banQ Offerings and that such end-user has not relied on any representation and/or warranty other than those set forth in the Agreement; (c) such end-user’s performance under the Agreement, such end-user’s use of the le banQ Offerings and her/his Feedback (if applicable) will not: (i) invade the right of privacy or publicity of any third person; (ii) involve any libelous, obscene, indecent or otherwise unlawful material; (iii) violate any applicable law; and/or (iv) otherwise infringe upon the rights of any third parties including, without limitation, those of copyright, patent, trademark, trade secret or other intellectual property right, false advertising, unfair competition, defamation, invasion of rights of publicity, invasion of rights of celebrity, violation of any anti-discriminatory law or regulation, or any other right of any person or entity; and (d) if applicable, such end-user will be solely responsible for her/his feedback.
Each end-user agrees to indemnify, defend and hold le banQ and the le banQ Parties (as defined below) harmless from and against any and all liabilities, claims, actions, suits, proceedings, judgments, fines, damages, costs, losses and expenses (including reasonable attorneys’ fees, court costs and/or settlement costs) arising from or related to: (a) her/his feedback; (b) any dispute between that end-user and any other end-user or third party; (c) that end-user’s breach of the Agreement and/or any representation or warranty contained herein; (d) any allegation that such end-user (or that end-user’s feedback) has infringed upon the trademark, trade name, service mark, copyright, license, intellectual property or other proprietary right of any third party; (e) any claim that such end-user’s use of the le banQ Offerings has violated any applicable law; and/or (f) such end-user’s use of the le banQ Offerings in any manner whatsoever.
11. Warranty Disclaimer
THE LE BANQ OFFERINGS AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ALL WARRANTIES, EXPRESS AND IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, LE BANQ MAKES NO WARRANTY THAT THE LE BANQ OFFERINGS AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED; (C) WILL BE FREE OF HARMFUL COMPONENTS; (D) WILL RESULT IN ANY SPECIFIC DIETARY BENEFIT, WEIGHT LOSS OR OTHER HEALTH-RELATED OUTCOME; AND/OR (E) WILL BE ACCURATE OR RELIABLE. THE LE BANQ OFFERINGS AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. LE BANQ WILL NOT BE LIABLE FOR THE AVAILABILITY OF THE UNDERLYING INTERNET AND/OR MOBILE NETWORK CONNECTION ASSOCIATED WITH THE LE BANQ OFFERINGS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM LE BANQ OR OTHERWISE THROUGH OR FROM THE LE BANQ OFFERINGS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT. WITHOUT LIMITING THE FOREGOING, LE BANQ DOES NOT ENDORSE END-USER CONTENT OR FEEDBACK AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY FEEDBACK.
12. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT NEITHER LE BANQ, NOR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, REPRESENTATIVES, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, OR LICENSORS (COLLECTIVELY, "LE BANQ PARTIES"), SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL AND/OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF LE BANQ OR THE APPLICABLE LE BANQ PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMISSIBLE BY LAW FOR: (A) THE USE OR THE INABILITY TO USE THE LE BANQ OFFERINGS AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, CONTENT AND/OR ANY OTHER PRODUCTS PURCHASED OR OBTAINED FROM OR THROUGH THE LE BANQ OFFERINGS; (C) THE UNAUTHORIZED ACCESS TO, OR ALTERATION OF, YOUR ACCOUNT INFORMATION; (D) THE FAILURE TO REALIZE ANY SPECIFIC DIETARY BENEFIT, WEIGHT LOSS OR OTHER HEALTH-RELATED OUTCOME; AND/OR (E) ANY OTHER MATTER RELATING TO THE LE BANQ OFFERINGS AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND/OR THROUGH SAME. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION, IN THE AGGREGATE INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND ANY AND ALL OTHER TORTS. YOU HEREBY RELEASE LE BANQ AND THE LE BANQ PARTIES FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THE LIMITATIONS STATED HEREIN. IF APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATIONS, THE MAXIMUM LIABILITY OF LE BANQ TO YOU UNDER ANY AND ALL CIRCUMSTANCES WILL BE AS SET FORTH IN THE DISPUTE RESOLUTION PROVISIONS OF THESE TERMS AND CONDITIONS. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF YOUR USE OF THE LE BANQ OFFERINGS AND/OR ANY OTHER PRODUCTS AND/OR SERVICES OFFERED BY AND/OR THROUGH SAME, MAY BE BROUGHT BY YOU OR LE BANQ MORE THAN ONE (1) YEAR FOLLOWING THE EVENT WHICH GAVE RISE TO THE SUBJECT CAUSE OF ACTION. THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND LE BANQ. ACCESS TO THE LE BANQ OFFERINGS AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND/OR THROUGH SAME WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS. SOME JURISDICTIONS, INCLUDING NEW JERSEY, DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY AND IN SUCH JURISDICTIONS THE LIABILITY OF LE BANQ SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING (IN NEW JERSEY) THE MAXIMUM LIMITATION AVAILABLE UNDER LAWS SUCH AS THE NEW JERSEY PUNITIVE DAMAGES ACT, THE NEW JERSEY PRODUCT LIABILITY ACT, THE NEW JERSEY CONSUMER FRAUD ACT, AND OTHER LAWS OR REQUIREMENTS IN NEW JERSEY.
13. Dispute Resolution Provisions
In the event of any dispute, controversy or claim arising out of or relating to the le banQ Offerings or the Agreement, or any provisions of the Agreement, or the breach of same by any party hereto: (a) each of you and le banQ agree to submit such dispute for resolution by arbitration before a reputable arbitration organization as mutually agreed upon by the parties; and (b) you agree to first commence a formal dispute proceeding by completing and submitting an Initial Dispute Notice which can be found Here. We may choose to provide you with a final written settlement offer after receiving your Initial Dispute Notice (“Final Settlement Offer”). If we provide you with a Final Settlement Offer and you do not accept it, or we cannot otherwise satisfactorily resolve your dispute and you wish to proceed, you must submit your dispute for resolution by arbitration before a reputable arbitration organization as mutually agreed upon by the parties, in your county of residence, by filing a separate Demand for Arbitration, which is available Here. For claims of Ten Thousand Dollars ($10,000.00) or less, you can choose whether the arbitration proceeds in person, by telephone or based only on submissions. If the arbitrator awards you relief that is greater than our Final Settlement Offer, then we will pay all filing, administration and arbitrator fees associated with the arbitration and, if you retained an attorney to represent you in connection with the arbitration, we will reimburse any reasonable attorneys’ fees that your attorney accrued for investigating, preparing and pursuing the claim in arbitration. Any award rendered shall be final and conclusive to the parties and a judgment thereon may be entered in any court of competent jurisdiction. Nothing contained herein shall be construed to preclude any party from: (i) seeking injunctive relief in order to protect its rights pending an outcome in arbitration; and/or (ii) pursuing the matter in small claims court rather than arbitration. Although we may have a right to an award of attorneys’ fees and expenses if we prevail in arbitration, we will not seek such an award from you unless the arbitrator determines that your claim was frivolous.
To the extent permitted by law, you agree that you will not bring, join or participate in any class action lawsuit as to any claim, dispute or controversy that you may have against le banQ or the le banQ Parties. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in the suit. You agree to pay the attorney’s fees and court costs that le banQ incurs in seeking such relief. This provision preventing you from bringing, joining or participating in class action lawsuits: (A) does not constitute a waiver of any of your rights or remedies to pursue a claim individually and not as a class action in binding arbitration as provided above; and (B) is an independent agreement. You may opt-out of these dispute resolution provisions by providing written notice of your decision within thirty (30) days of the date that you agreed to, or are deemed to have agreed to, the Agreement as provided hereunder.
14. User content and Material.
We do not claim ownership of user-generated content and material. Any and all photographs, articles, images, graphics, videos, sounds, music, audio recordings, text, files, profiles, communications, comments, feedback, suggestions, ideas, concepts, questions, data or other content that you (i) submit or post on the Site, on any of our blogs, social media accounts or through tools lications we provide for posting or sharing such content with us; or (ii) have posted or uploaded to your social media accounts, including but not limited to Instagram, Twitter, Facebook, Snapchat, and Pinterest, which are tagged with #LE BANQPICS or any other le banQ promoted hashtag (collectively “User Content”) shall be deemed nonconfidential and nonproprietary. By submitting or posting any User Content, you grant to le banQ and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, sell, display, transmit, publish, broadcast, host, archive, store, cache, use or otherwise exploit all or any portion of the User Content, as well as your name, persona and likeness included in any User Content and your social media account handle, username, real name, profile picture and/or any other information associated with the User Content, in any commercial or noncommercial manner whatsoever, in whole or in part, in any and all distribution channels, forms, media or technology, whether now known or hereafter developed, including but not limited to in stores, printed marketing materials, emails, web pages, social media accounts and for any other marketing, advertising, public relations, sales or promotional purposes with or without attribution and without further notice to you. Neither you, nor any other person or entity, will have the right to (i) receive any royalty or consideration of any kind for the use of the User Content pursuant to this Agreement or (ii) inspect rove the editorial copy or other material that may be used in connection with the User Content. le banQ will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. le banQ shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content or respond to any User Content. le banQ retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason. Subject to the licenses granted in this Agreement, you retain ownership of any copyright and other rights you may have in the User Content.
By submitting or posting User Content on the Site, on your social media accounts or through any tools lications we provide for posting or sharing your User Content with us, you represent and warrant that (i) you own or control any and all rights in and to the User Content, and the right to grant all of the rights and licenses in these Terms, and if you are not the holder of such rights, the holder of such rights has completely and effectively waived all such rights and irrevocably granted you the right to grant the licenses stated above without the need for payment to you or any other person or entity; (ii) you have obtained permission from any individuals that appear in the User Content to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (iii) you are 18 years of age or older; and (iv) the User Content does not (a) contain false or misleading information, (b) infringe on the intellectual property, privacy, publicity, statutory, contractual or other rights of any third party, (c) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing or hateful content, (d) contain any addresses, email addresses, phone numbers or any contact information or (e) contain computer viruses, worms or other harmful files. Upon request by le banQ, you will furnish le banQ any documentation, substantiation or releases necessary to verify your compliance with this Agreement. You are solely responsible for the User Content and you hereby agree to indemnify and hold le banQ and its employees, agents, affiliates, assigns and licensees harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party. In states where your obligation to indemnify and hold harmless may be limited, such as New Jersey, you agree to indemnify and hold harmless le banQ to the maximum extent of the law.
le banQ does not guarantee the truthfulness, accuracy or reliability of any User Content or endorse any opinions expressed by you or anyone else. By submitting or posting the User Content you fully and unconditionally release and forever discharge le banQ and its officers, directors, employees and agents from any and all claims, demands and damages (actual or consequential, direct or indirect), whether now known or unknown, of every kind and nature relating to, arising out of or in any way connected with: (i) disputes between you and one or more users or any other person or entity, or (ii) the use by le banQ or you of the User Content, including, without limitation, any and all claims that use of the User Content pursuant to these Terms violates any of your intellectual property rights, copyrights, rights of publicity or privacy, “moral rights,” or rights of attribution and integrity. You acknowledge and agree that le banQ has no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by you or any third party of any User Content. le banQ acts as a passive conduit for User Content and has no obligation to screen or monitor User Content. If le banQ becomes aware of any User Content that allegedly may not conform to these Terms, le banQ may investigate the allegation and determine in its sole discretion whether to take action in accordance with these Terms. le banQ has no liability or responsibility to end-users for performance or nonperformance of such activities.
LE BANQ HAS THE ABSOLUTE RIGHT TO REMOVE AND/OR DELETE WITHOUT NOTICE ANY USER CONTENT WITHIN ITS CONTROL THAT IT DEEMS OBJECTIONABLE. YOU CONSENT TO SUCH REMOVAL AND/OR DELETION AND WAIVE ANY CLAIM AGAINST LE BANQ FOR SUCH REMOVAL AND/OR DELETION. LE BANQ IS NOT RESPONSIBLE OR LIABLE FOR FAILURE TO STORE POSTED CONTENT OR OTHER MATERIALS YOU TRANSMIT THROUGH THE SITE. YOU SHOULD TAKE MEASURES TO PRESERVE COPIES OF ANY DATA, MATERIAL, CONTENT OR INFORMATION YOU POST ON THE SITE OR ANY OTHER SITES OR PLATFORMS.
(a) Termination. The Agreement is effective upon your acceptance as set forth herein and shall continue in full force and effect until terminated. le banQ may suspend or terminate the Agreement or any le banQ Offerings or remove or disable access to all or any portion of the le banQ Offerings at any time for any reason or for no reason with or without notice to you. You may terminate your le banQ Service account at any time for any reason or for no reason by delivering notice in the manner provided above, which termination will be effective the day notice is received or such later date specified in the notice. le banQ reserves the right to collect fees and charges incurred before you cancel your le banQ Service account. In addition, you are responsible for any charges incurred to third-party vendors or content providers prior to your cancelation.
(b) Third Party Websites. The le banQ Offerings contain links to other websites on the Internet that are owned and operated by third parties including, without limitation, the Social Media Pages. le banQ does not control the information, products or services made available on, by or through these third party websites. The inclusion of any link does not imply endorsement by le banQ of the applicable website or any association with the website’s operators. Because le banQ has no control over such websites and/or resources, each end-user agrees that le banQ is not responsible or liable for the availability or the operation of such external websites, for any material located on or available from or through any such websites or for the protection of any end-user’s data privacy by third parties. Each end-user further agrees that le banQ shall not be responsible or liable, directly or indirectly, for any loss or damage caused by the use of or reliance on any such material available on, by or through any such website.
(c) Notices. le banQ may give notice to you of any change or any other communication related to the Agreement through a general posting on the Site , by email, or by conventional mail to your address contained in the data provided by you in your account. You may give notice to le banQ by emailing info@lebanQ.com or by conventional mail to:
Attn: Customer Service
Allston, MA 02134
(d) Entire Agreement; Severability; Waiver; Relationship of the Parties; Headings; Assignment. The Agreement represents your entire agreement with le banQ regarding your use of the le banQ Offerings. To the extent that anything in or associated with the le banQ Offerings is in conflict or inconsistent with the Agreement, the Agreement shall take precedence provided, however, that with respect to the: (a) Promotions, to the extent that anything in these Terms and Conditions is inconsistent with the applicable Promotion Rules, those Promotion Rules, as applicable, shall take precedence; and (b) Gift Cards, to the extent that anything in these Terms and Conditions is inconsistent with the applicable Gift Card Policies, those Gift Card Policies shall take precedence. If any portion of the Agreement is held invalid or unenforceable, that portion shall be construed, in accordance with applicable law, as nearly as possible to reflect the original intention of the parties, and the remainder of the Agreement shall remain in full force and effect. The failure of either party to insist upon strict performance of any provision of the Agreement shall not be construed as a waiver of any provision or right. The parties do not intend that any agency or partnership relationship be created through operation of the Agreement. le banQ may, with or without notice to you and in its sole discretion, assign the Agreement and/or any of its rights or delegate its duties under the Agreement to any third party for any purpose. The Agreement, may not however, be assigned by you, and you may not delegate your duties under it. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
(e) Third-Party Beneficiaries. You agree that the Agreement is not intended to confer and does not confer any rights or remedies upon any person other than you, le banQ, and le banQ Parties; provided, however, that the provisions of the Agreement are for the benefit of the le banQ Parties, and each shall have the right to assert and enforce the provisions directly on its own behalf. The Agreement and all obligations and restrictions placed upon you or your permitted users by the Agreement shall survive termination of the Agreement and your le banQ Service account.
(Last Updated: April 26, 2017)
- access or use the le banQ.com Website (collectively, the “Site”);
- sign up to receive the le banQ® food delivery service, which includes processing and delivery of orders (the "le banQ Service");
- access links to le banQ’s social media pages/accounts on third party social media websites, such as Facebook®, Instagram®, Pinterest®, Twitter®, Snapchat®, and YouTube® (collectively, “Social Media Pages”);
- enter one of the sweepstakes, contests, and/or promotions offered by le banQ® from time to time (“Promotions”); and/or
- utilize the Site’s many interactive features designed to facilitate interaction between the end-user, le banQ® and other Site users including, but not limited to, blogs and associated comment sections located in designated areas of the Site (collectively, the “Interactive Services” and together with the Site, le banQ Service, Social Media Pages and Promotions, the “le banQ Offerings”).
Facebook® is a registered trademark of Facebook, Inc. (“Facebook”). LinkedIn® is a registered trademark of LinkedIn Corporation (“LinkedIn”). Pinterest® is a registered trademark of Pinterest, Inc. (“Pinterest”). Twitter® is a registered trademark of Twitter, Inc. (“Twitter”). YouTube® is a registered trademark of Google, Inc. (“Google”). Please be advised that le banQ® is not in any way affiliated with Facebook, Google, LinkedIn, Pinterest or Twitter, and the le banQ Offerings are not endorsed, administered or sponsored by any of those parties.
Please also visit the le banQ Terms and Conditions (“Terms and Conditions”) that explain other terms governing the use of our Site and associated le banQ Offerings. Capitalized terms used but not defined herein shall have the meanings ascribed to them in the Terms and Conditions.
THIRD PARTY SITES
We are not responsible for the content on, or privacy practices of, any websites or services not owned or affiliated with le banQ to which this Site links to or that links to this Site.
INFORMATION COLLECTION AND USE
We may collect several types of information from you directly, including information:
- by which you may be personally identified, such as name, username and password, shipping and billing information, e-mail address, telephone number, and/or credit card number (including security code and expiration date) (collectively, “Personally Identifying Information” or “PII”).
- that is about you but individually does not identify you, such as your hobbies, personal interests, household income range, number of children, gender, demographic information, and product and service preferences; and/or
- about others, such as the names and e-mail addresses of gift recipients or family and friends whom you have referred to the Site;
We may use the information we collect from you, individually or combined:
- For registration and billing purposes;
- To provide, maintain, and improve the Site and our products and services;
- To respond to your questions and fulfill your orders and requests;
- To verify entry into a Promotion and ship any prizes won in connection an applicable Promotion;
- To communicate with you about your orders, our products, and the Site;
- To manage your account and send you account related information;
- To send you promotional messages; and
- For internal data modeling and marketing purposes.
We may collect information about you from other sources, as follows:
- We may collect information about you from other third parties, such as our business partners.
- We may combine the information we obtain from other sources with information we collect from you directly and use it for various purposes, such as to tailor content to you and send you offers that may be of interest.
We and our service providers (including advertising and analytics providers) may automatically collect several types of information about you including information:
- as you navigate through the Site. Information collected automatically may include usage details, IP addresses, operating system, browser type, referring URLs, access times, pages viewed, and information collected through cookies, web beacons, and other tracking technologies, such as information about your browsing and purchasing behavior.
- about your mobile device.
This information is used to analyze trends, administer the Site and le banQ Offerings, and deliver advertising and content targeted to your interests. This information is not linked to personal information unless you are an active customer, or have otherwise provided such information to us.
The technologies we and our service providers may use for this automatic data collection may include:
- Cookies. A cookie is a small removable data file that is stored by your web browser on your computer which often includes an anonymous unique identifier. Cookies are used to provide customers with tighter security, customized content, and tracking of orders and shopping cart items. Session cookies expire at the end of a particular visit to our Site, while persistent cookies (also called stored cookies) remain active until you disable them through your browser settings, or until a pre-set expiration date.
- Web Beacons. Pages of our Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
You may disable or refuse to accept cookies through the appropriate browser settings, however if you select this setting you may not be able to use all features of our Site. In addition, disabling cookies may cancel opt-outs that rely on cookies, such as web analytics or targeted advertising opt-outs.
CUSTOMIZED AD CAMPAIGNS
We may also work with third party social media sites, such as Facebook, to serve le banQ ads to you as part of a customized social media campaign.
SHARING OF YOUR INFORMATION
We may share aggregated or de-identified information regarding our customers with partners, advertisers, or other third parties. This data will not identify you personally.
We may share information with companies that provide support services to us (such as a printer, mailing house, fulfillment company, delivery company, or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use any personal information we share with them for any other purpose.
We (including, for all purposes hereof, any third parties that provide support services to le banQ in connection with the le banQ Offerings) will use the PII you provided to us to process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone and/or the email address that you provide to le banQ to communicate with).
As we develop our business, we might sell or buy businesses or assets. In the event of a company sale, merger, reorganization, dissolution, or similar event, the personal information and other information you provide to us or that we have gathered about you may be part of the transferred assets.
We may be required to disclose such information in response to subpoenas, court orders, requests from law-enforcement officials, or if we are otherwise required to disclose such information by law. If we believe disclosure is necessary ropriate to protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure of le banQ, our customers or others, we may disclose your information as required. This includes identifying potential hackers and other unauthorized users to your account.
We may share your email address, or other information you voluntarily provide to us, such as your hobbies, personal interests, household income range, number of children, gender, demographic information, and product and service preferences, with third-party partners for purposes of their provision to us of services, and/or our collection of information from such sources, solely for use in connection with our internal data-modeling and/or marketing or similar activities. Such third-party partners are not authorized to use your information for any other purpose.
PROTECTING YOUR INFORMATION
We make commercially reasonable efforts to keep your information secure and help protect your information from loss, theft, misuse, alternation, and unauthorized access or disclosure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology. Your personal information including your name, credit card number and address is encrypted so that it cannot be read as it is transmitted over the Internet. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.
To further protect yourself, you should safeguard your le banQ account username and password and not share that information with anyone. You should also sign off your account and close your browser window when you have finished your visit to our Site. Please note that we will never ask for your le banQ account username or password via email.
OPT OUT POLICY AND PROCEDURES
You may opt out of the following:
- Receipt of marketing, promotional, and non-transactional email communications from le banQ. Click the “unsubscribe” link located at the bottom of any le banQ account.
- Please note: You cannot opt-out of transactional email communications related to your account. We may continue to contact you for the purposes of communicating information relating to your request for le banQ Offerings, your participation in a Promotion and to respond to inquiries made by you, as applicable, even if you have elected to opt-out of certain communications as provided above.
To opt-out of all communications from le banQ you must cease utilizing the le banQ Offerings, and other services related to the le banQ Offerings.
You agree that your information will be transferred to and processed by le banQ in the United States.
We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected personally identifiable information from a user of the Site who is under the age of thirteen, we will remove that child’s personal information from our files.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have a right to request, once per year, that we provide to you (i) a list of the categories of personal information about you that le banQ has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to le banQ, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please email info@lebanQ.com, with the subject line "California Privacy" and your request in the body of your email.
ACCESSING AND MODIFYING INFORMATION
You may update, modify, and/or correct your information by logging into your le banQ account or by email. Note, however, that le banQ will continue to retain information as required by law or for legitimate business purposes.
QUESTIONS AND FEEDBACK
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at info@lebanQ.com. You also may write to us at:
Attn: legal Department
Allston, MA 02134